Welcome to our website!
We place great importance on the protection of your data and the preservation of your privacy. Therefore, we would like to inform you about the collection and use of personal data when using our website. Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obligated to provide your data. Non-provision has no consequences. This only applies as long as no other statement is made in the following data processing operations. Personal data, according to Art. 4 No. 1 General Data Protection Regulation (GDPR), are all information relating to an identified or identifiable natural person.
Hosting services by a third-party provider
A third-party provider provides hosting and website display services for us as part of processing on our behalf. This serves to safeguard our predominantly legitimate interests in the correct presentation of our offer as part of a balancing of interests. All data collected in the course of using this website or in the designated forms in the online shop, as described below, are processed on its servers. Processing on other servers only takes place within the framework described here.
This service provider is located within a country of the European Union or the European Economic Area.
Data transfer
For contract fulfillment, we pass on your data to
the shipping company commissioned with delivery, insofar as this is necessary
for the delivery of ordered goods. Depending on which payment service provider
you select in the order process, we pass on the payment data collected for the
processing of payments to the credit institution commissioned with the payment
and, if applicable, payment service providers commissioned by us or to the
selected payment service. In some cases, the selected payment service providers
also collect this data themselves, if you create an account there. In this
case, you must log in to the payment service provider with your access data
during the order process. The privacy policy of the respective payment service
provider applies in this respect.
Data transfer to shipping service providers
If you have given us your explicit consent during
or after your order, we will forward your email address to the selected
shipping service provider based on this consent so that they can contact you
before delivery for the purpose of delivery announcement or coordination.
You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
DHL Paket GmbH
Sträßchensweg 10
53113
Bonn
Server log files
You can visit our websites without giving any personal information. Every time our website is accessed, usage data is transmitted by your internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of retrieval, the amount of data transferred, and the requesting provider. This data is used solely to ensure the smooth operation of our website and to improve our offer. It is not possible to assign this data to a specific person.
Data security
Your personal data is transmitted over the Internet in encrypted form using SSL during the ordering process. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.
Use of cookies
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general.
Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html
If you do not accept cookies, the functionality of our website may be limited.
As part of the application of Google Analytics (see below), this website also uses the so-called DoubleClick cookie, which allows your browser to be recognized when you visit other websites. This serves to protect our predominantly legitimate interests in an optimal marketing of our website. The information automatically generated by the cookie about the visit to this website is transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google will use this information to compile reports on website activity and to provide other services related to website usage. This serves to safeguard our predominantly legitimate interests in an optimal marketing of our website. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.
Google Double Click is a service of Google LLC. (www.google.de).
The Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited.
Use of Google (universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), for web analysis. This serves to protect our predominantly legitimate interests in an optimized presentation of our offer within the scope of a balancing of interests. Google (Universal) Analytics uses methods that allow the analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data.
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Google Adwords Remarketing
We advertise this website in the Google search results and on third-party websites through Google Adwords. When you visit our website, the so-called remarketing cookie is set by Google, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you have visited. This serves to safeguard our predominantly legitimate interests in an optimal marketing of our website.
Further data processing will only take place if you have agreed with Google that your web and app browsing history will be linked to your Google account and that information from your Google account will be used to personalize ads you see on the web. If you are logged into Google during your visit to our website in this case, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. To do this, your personal data will be temporarily linked with Google Analytics data to form target audiences.
Google AdWords Remarketing is a service provided by Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
Collection and Processing When Using the Contact Form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a DSGVO with your voluntary consent.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. We use your email address only for processing your request. Your data will then be deleted, unless you have consented to further processing and use.
Customer Account
When you create a customer account, we collect your personal data to the extent specified there. The purpose of processing the data is to enhance your shopping experience and simplify the ordering process. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out based on the consent until the revocation. Your customer account will then be deleted.
Collection, Processing, Use, and Processing of Personal Data for Orders
When placing an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and handle your inquiries. The provision of data is required for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. Processing is based on Art. 6 (1) lit. b GDPR and is necessary for the fulfillment of a contract with you. Your data will not be passed on to third parties without your express consent. Exceptions to this are only our service partners who we need to process the contractual relationship or service providers that we use within the scope of order processing. In addition to the recipients mentioned in the respective clauses of this privacy policy, these may include recipients of the following categories: shipping service providers, payment service providers, merchandise management service providers, order processing service providers, web hosts, IT service providers, and dropshipping retailers. In all cases, we strictly observe legal requirements. The scope of data transmission is limited to a minimum.
Use of Email Address for Sending Newsletters
We use your email address, regardless of the contract processing, exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. Processing is based on Art. 6 (1) lit. a GDPR with your voluntary consent. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
Your data will be passed on to a service provider for email marketing within the scope of order processing. No further transfer to other third parties takes place.
Use of PayPal
All PayPal transactions are subject to PayPal's privacy policy. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE
Duration of Storage
After complete contract processing, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and then deleted after the expiry of these periods, unless you have agreed to further processing and use.
Support and Inquiries
In many cases, your admins are
your first point of contact. You can contact them via the learning platform.
If you contact us directly, your email address will
only be used for correspondence with you. When receiving an email, it is
assumed that the reply by email is also desired unless you express the wish for
another form of communication. If necessary, your email will be forwarded to
the responsible department (e.g. course coordinators, technical support,
external service providers) for further processing.
Customer Rights
You have the right:
According to Art. 7 para. 3 GDPR to revoke your once given consent to us at any time. As a result, we are not allowed to continue the data processing based on this consent for the future;
According to Art. 15 GDPR to request information about your personal data processed by us. In particular, you can request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, if not collected from us, as well as the existence of automated decision-making including profiling and possibly meaningful information on their details;
According to Art. 16 GDPR to demand the correction of incorrect or completion of your personal data stored with us immediately;
According to Art. 17 GDPR to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
According to Art. 18 GDPR to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing according to Art. 21 GDPR;
According to Art. 20 GDPR to receive your personal data, which you have provided to us, in a structured, common and machine-readable format or to request the transfer to another person responsible and
According to Art. 77 GDPR to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
Information about your right of objection according to Art. 21 GDPR
You have the right, for
reasons arising from your particular situation, to object at any time to the
processing of personal data concerning you, which is based on Article 6(1)(e)
GDPR (data processing in the public interest) and Article 6(1)(f) GDPR (data processing
based on a balance of interests); this also applies to profiling based on this
provision according to Article 4 No. 4 GDPR.
If you object, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.
If your objection is against the processing of data for direct marketing purposes, we will immediately stop the processing. In this case, the specification of a special situation is not required. This also applies to profiling, insofar as it is related to such direct advertising.
If you wish to make use of your right of objection, an email to shop@althaustea.de is sufficient.
Contact person for data protection
If you have any questions about the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data as well as revocation of granted consents, please contact:
Maxim Protasov
Konsul-Smidt-Str. 8J
28217 Bremen
Tel:+49 421 69647740
Fax: +49 421 69647745
Mail: shop@althaustea.de
Last update: 03.05.2023