Payment

Accepted payment options

-  Prepayment via transfer
- Payment by invoice
Paypal
-  Payment by credit card via Mollie


Further details on payment by invoice

Payment by invoice is possible up to an order value of € 99.99.
The invoice amount is to be settled at the time of payment on invoice within 14 days.


Our bank account:

Althaus Tee Vertriebsgesellschaft mbH
Die Sparkasse Bremen

IBAN DE97 2905 0101 0001 1720 89
BIC SBREDE22



Dispatch

Our shipping partner is DHL. We ship almost worldwide (except USA). Delivery to packing stations is possible.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of € 3.90 per order.
From an order value of € 35.00 onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Zone 1 (EU): Deliveries to other European countries

Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Czech Republic, Hungary, Cyprus/Republic (except northern part), Switzerland

We charge a flat shipping fee of € 15.00 for parcels up to 5 kg. Shipping usually takes 2-5 days.

Zone 2: Europe without EU

Aland Islands (Finland), Andorra, Albania, Armenia, Azerbaijan, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Ceuta (E), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Canary Islands (E), Kazakhstan, Kosovo (Serbian province), Croatia, Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic ), Montenegro (Republic), Norway, Russian Federation, San Marino, Serbia (Republic), Turkey, Ukraine, Vatican City, Belarus, Cyprus/Republic (Northern part)

The shipping costs are a flat rate of € 30.00 up to 5 kg.
Shipping usually takes 3-7 days.


Outside Europe

The shipping fee for countries outside of Europe (with the exception of the USA) is € 42 to 5 kg.
For orders over 5 kg, the shipping fee is calculated individually and depends on the rates published by DHL or alternative transport companies.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 7 - 21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.