Chai for Latte

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,25 € per order.

From an order value of 39,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Deliveries to European countries
Zone 1 (EU):

Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Netherlands (except non-European territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Czech Republic, Hungary, Cyprus/Republic (except northern part), Switzerland

The shipping costs are a flat rate of €15.00 up to 5 kg. Shipping usually takes 2-5 days.
Zone 2 (Europe outside EU):

Aland Islands (Finland), Andorra, Albania, Armenia, Azerbaijan, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Ceuta (E), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Canary Islands (E), Kazakhstan, Kosovo (Serbian province), Croatia, Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic), Montenegro (Republic), Norway, Russian Federation, San Marino, Serbia (Republic), Turkey, Ukraine, Vatican City, Belarus, Cyprus/Republic (northern part)

The shipping costs are a flat rate of €30.00 up to 5 kg. Shipping usually takes 5-8 days.

Outside Europe:

The shipping costs for countries outside Europe, excluding the USA, are €42 up to 5 kg. 

For orders over 5 kg, the shipping costs are calculated individually and are based on the rates published by DHL or alternative transportation companies.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 3 - 21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Payment by invoice
-  Payment by credit card
-  Payment by PayPal

Further details on payment

Payment by invoice is possible under the following condition:
Up to an order value of €99,-.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

Our bank account:

ATV GmbH
Die Sparkasse Bremen

IBAN DE97 2905 0101 0001 1720 89
BIC SBREDE22

In case of questions, please contact us at the contact details mentioned in the Legal Notice.